• Introduction
  • What are histories?
  • Why are histories dangerous?
  • What is ZeroNetHistory 2005?
  • How does ZeroNetHistory 2005 delete files securely?
• Installation
  • How do I install ZeroNetHistory 2005?
  • What if I install and do not have Administrator rights?
  • What does the ZeroNetHistory 2005 installer file look like?
  • What is the size of the installer file?
  • What happens when I download a corrupt installer?
  • Can I install it on more than one computer?
• PURCHASING ZeroNetHistory 2005
  • Do you have discounts for multiple copy purchases?
• REGISTERING ZeroNetHistory 2005
  • Why is it important to register my copy of ZeroNetHistory 2005?
  • I tried entering my registration key four times, but I still can't register. What do I do?
  • I have lost my confirmation email, and cannot register. How do I get another copy of my confirmation email?
  • How do I retrieve a lost ZeroNetHistory 2005 registration key?
• RUNNING ZeroNetHistory 2005
  • How do I use ZeroNetHistory 2005?
• UPDATES AND SUPPORT
  • How can I get updates on ZeroNetHistory 2005?
  • Who do I contact for more help?
• TROUBLESHOOTING
  • I can't seem to download ZeroNetHistory 2005. Why?
  • While doing an Erase, a dialog box informed me I was running low on disk space. What does this mean?
  • When cleaning my Internet History, the number of files I cleaned was higher than the number of files found during the scan. Why?
  • Why does the Erase feature take more time than the other scans?
  • When I shred a shortcut or an Internet bookmark, why does a different file appear in the Shred Window?
  • I want to shred a file that is both hidden and read-only / system and hidden / system and read-only. Which security setting will ZeroNetHistory 2005 use?
  • What happens if I shred a folder with hidden or read-only files inside?
  • Why can't I shred some system files?
  • I right-clicked on the user interface after cleaning and the program told me I still had files left.
  • What happens if I schedule two scans at the same time?
  • When I cascade or tile all windows on my desktop, sometimes ZeroNetHistory 2005 gets clipped.
• FREQUENTLY ASKED QUESTIONS
  • What are the system requirements for ZeroNetHistory 2005?
  • What platforms can ZeroNetHistory 2005 support?
  • What browsers does ZeroNetHistory 2005 work with?
  • Will ZeroNetHistory 2005 work with Mac?
  • Does ZeroNetHistory 2005 contain advertising technologies or so-called 'spyware'?

Histories are files in your computer that record your activities. When found or recovered by a third party, these files can be used to reconstruct what you're working on, what you do online, and what applications you use.

A determined investigator can examine your history files and know what you've done with your computer. The websites you've visited, the files you've edited, and even your usernames and passwords can easily be found and exploited. Hackers can steal your identity and personal information to use for their benefit, and a third party can monitor your activities without your knowledge. If you want to keep your information private, you must clean up your tracks before they can be used against you.

ZeroNetHistory 2005 is the ultimate defense against identity theft - its superior scan-and-clean engine and multiple functions completely protect you from identity theft. ZeroNetHistory 2005 securely deletes your files and folders through file shredding, outwitting even popular file recovery software. It erases all of your computer tracks, from document and search histories to Internet cache and Windows swap files.

Microsoft Windows uses a file called an Allocation Table as a directory of all the files you have on your hard drive. When you delete a file normally (using the Delete key or Recycle Bin), Windows changes the entry in the allocation table that points to that file. The entry will now say that your file is gone, and it does not appear in your hard drive. However, Windows did not erase the actual information itself - meaning that anyone with a file recovery program can retrieve what you have deleted.

ZeroNetHistory 2005 removes this flaw by directly overwriting the file's contents in your hard drive. Not only that, but it continues the process several times - you can overwrite a file with a Low, Normal, or High level of deletion, depending on the security level you choose. This process is called 'file shredding', based on the Gutmann algorithm, and it ensures that your files are deleted for good.

Execute the downloaded ZeroNetHistory 2005 program instZeroNetHistory.exe file on your hard disk to start the setup program. If you are running Windows 2000, NT, or XP, make sure that you are logged in with Administrator rights to install programs on your computer. Follow the setup instructions on the screen to complete the installation.

Your user account on your machine must have the right to install software. Otherwise, ZeroNetHistory 2005 will not be installed. You must either enable Administrator rights to your user account or log on with an account with Administrator rights to install ZeroNetHistory 2005 on your machine.

The installer file is named instZeroNetHistory.exe. Save it in a folder or location that you can easily remember. After downloading, locate and double-click the installer file, then follow the on-screen setup instructions.

The installer file size is approximately 6 MB.

You may have experienced connection problems when downloading the installer. Please reconnect to the FBM Software download page and download the installer file again.

The License Agreement restricts the use of ZeroNetHistory 2005 to only one PC per registration key.

Not only can you get discounts for multiple purchases, you also get special discounts for suite purchases of ZeroNetHistory 2005 with other FBM Software products: ZeroSpyware 2004, ZeroAds 2004, and ZeroSpam 2004.

Registering your copy of ZeroNetHistory 2005 gives you complete defense against identity theft. Though the unregistered version of ZeroNetHistory 2005 has full features, it will no longer function after 30 days of evaluation. By registering ZeroNetHistory 2005, you can continue using the product to ward off snoops and spies from stealing your data.

You might not have typed in the hyphens. All characters of the registration key should be typed in, but we recommend you copy the registration key from your confirmation email and paste it directly into the registration key field. This eliminates typographical errors and speeds up the registration process.

While connected to the Internet, click Live Help from the Help menu to contact a customer support representative. Explain your problem with the lost confirmation email and be ready to give your purchase details. Our free customer support service is available 24 hours a day, 7 days a week, 365 days a year.

While connected to the Internet, click Live Help on the Help menu and tell the customer support representative how you lost your registration key. Your registration information will be sent directly, as well as through your email account.

ZeroNetHistory 2005 features an intuitive user-friendly interface, designed for both beginning and advanced users alike. You can set ZeroNetHistory 2005 to automatically clean your histories, or specify which kind of trail to remove.

To get specific help information on using ZeroNetHistory 2005, please click the Help button on the ZeroNetHistory 2005 panel.

ZeroNetHistory 2005 actively checks for product updates whenever you are online and downloads these updates automatically. The Extreme Updates function of ZeroNetHistory 2005 assures you won't have to worry about the latest updates because you will have them the minute the updates are released. You do not need to uninstall the existing version on your machine before you install the new version. All of your old ZeroNetHistory 2005 settings are retained during the upgrade.

Please click Live Help from the Help menu to get FREE instant online support from customer support representatives, 24 hours a day, 7 days a week, 365 days a year.

If you are using Norton Internet Security 2004, you are probably blocked by Norton's firewall. To download the installer, close Norton before downloading ZeroNetHistory.

If you encounter a 'low disk space' warning, it only means that ZeroNetHistory 2005 is temporarily using your free space to erase all junk data from your computer. This is only a temporary state as your computer will go back to normal the instant the Erase is completed or canceled.

Internet History cleaning sometimes cleans more than what it previously detected in the scan because it re-scans the history during cleaning. If you were connected to the Internet and surfing online, the number of Internet History files may have increased between scanning and cleaning.

Erasing traces from your computer means that ZeroNetHistory 2005 is shredding your free space, overwriting the junk data several times beyond recovery. Depending on the size of your hard drive and the speed of your computer, this feature will take more time than the others because of the large amount of data that needs to be erased.

Using the Browse window to shred a shortcut instead adds the target file or executable to the shred list. Adding Internet bookmarks through the Browse button also results in a different name than what appears on the shortcut link. To shred a shortcut or bookmark, drag and drop it to the 'Delete Permanently' icon or the shred window.

When deleting files that share more than one of the following properties (System files, hidden files, and read-only), ZeroNetHistory 2005 will use the settings of the property with the highest priority, in this order: System, hidden, and read-only.

If the folder's property is set to normal (not hidden or read-only), it can still be shredded even if it contains hidden or read-only files which are protected by ZeroNetHistory 2005. This is because ZeroNetHistory 2005 prioritizes the property of the item being shredded first (if it is normal, hidden, or read-only). Always check the contents of a folder before shredding it.

Windows has a guarding mechanism that regenerates some missing system files. Though ZeroNetHistory 2005 actually shreds the file, Windows creates a new file to replace the lost one. An example of an important system file that regenerates is Notepad.exe.

Running programs during a cleaning process and then right-clicking on the user interface will cause ZeroNetHistory 2005 to refresh its results. New histories and tracks might be made by your other running programs, and these files will be counted in the refreshed UI. To avoid this inconsistency, do not run history-creating programs while ZeroNetHistory 2005 is cleaning.

ZeroNetHistory 2005 will still run both scheduled scans, one after the other.

To preserve ZeroNetHistory 2005's unique user interface, we have restricted sizing of the application. When you use the Windows command to cascade or tile your program windows, and the window is smaller than ZeroNetHistory 2005, the program will appear to be 'clipped' around the edges. If you wish to return ZeroNetHistory 2005 back to normal, double-click on the ZeroNetHistory 2005 icon in the system tray or right-click on the user interface to restore the application.

The minimum system requirements are:

Windows 98SE, ME, 2000, or XP
Intel Pentium class 233 MHz processor
64 MB RAM
26 MB of free hard disk space

ZeroNetHistory 2005 runs in the following operating systems: Windows 98, ME, 2000, NT, XP

ZeroNetHistory 2005 supports Microsoft Internet Explorer, Netscape versions 4, 5, 6, and 7, and Opera versions 5, 6, and 7.

ZeroNetHistory 2005 currently does not offer support for a Macintosh operating system.

ZeroNetHistory 2005 does not contain advertising technologies or so-called 'spyware'.